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Compliments |
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At Definitely Chocolate we are committed to the entire Chocolate Experience! Our aim is to ensure that from the time you first look at the website, to the last chocolate in the box, you are well looked after. We are proud to display comments from our fellow chocoholics and welcome any further feedback and suggestions that you may have.
We are continuously trying to improve our service, so if you have any comments or suggestions, please contact us.
"This is the second time we have been sent your chocolates. Because I raved about them, my sister kindly sent us more. The work that goes into them is amazing, each one is really a little piece of art, and the fruit flavours are fantastic. Very creative. Wonderfully fresh.Thank you for making such a yummy product."
J.C, Noosa Heads, QLD. April 2010
"We just had some chocolates delivered that quite simply are the best we have tasted. Our team of 16 are quite the avid chocolate lovers & between us all have a number of years experience of chocolate tasting! Well done on producing such a brilliant product."
S.S, Moonah, TAS, November 2009
"I’ve just received the chocolates. Thank you for putting them in the foam box and with some ice packs. The boxes are very nice too. 100% satisfaction."
A.Y, Corinda, QLD, October 2009
"Thank you so much for specially packing my partner's order. He tells me the chocolates are tasty. It did a lot to help lift his spirits while he's recovering, so thanks for making that happen. I will order again before he leaves Australia, so I can try some as well."
Judy, California, USA, February 2009
"I made a recent order as a gift to a friend, and she was absolutely delighted, not only with the freshness and hand made goodness of your chocolates, but with the care you took to insure they would arrive intact in the summer weather.
To put it briefly, she was impressed. You have definitely won me over as a repeat customer. Thanks for your service, and keep up the good work.
It is nice to know that I can make an order from across the world (USA) and know, with peace of mind, that service and quality will be according to the highest standards."
JD, New York, USA, December, 2008
"I would just like to thank you for the excellent service I received when placing my order online. They arrived 1 day after ordering. The chocolates were a huge hit for my daughter’s wedding. I congratulate you on absolutely beautiful chocolates and will certainly be ordering again from your company."
DA, Brisbane, QLD, November, 2008
"We opened the chocolates on Saturday and we can't tell you how impressed we were with the quality and presentation of your delicious products! We will definitely buy some more kits for our close friends for Christmas.
Thank you kindly, and we cannot tell you how impressed we are with your product! WOW and YUM!"
GM, Bundall, QLD, October, 2008
"I just wanted to say thanks for the fast delivery and the presentation of my order, perfect! I will definately be recommending you to everyone I can!"
AF, Hope Valley, SA, May 2008
"Thank you so much, first for how promtly you've dealt with my order, but also for sending emails to advise me of what is happening re the order. I received the package this afternoon (the 19th), much sooner than I had expected. Living in a rural area it can be hard to find good easter presents (really only Big W to buy from) so I can't wait for Easter and the lovely presents I'll now be able to give my family."
LE, Broken Hill, NSW, March 2008
"....the chocolates all arrived here in Weipa in one piece. There was no damage or melting to any of them. They were absolutely fabulous and we enjoyed every last one of them."
DM, Weipa, QLD, March 2008
"Just wanted to drop you a line to say thank you! My dad was so impressed with his chocolates and couldn’t get over how well packaged they were! I would recommend your company anytime!"
Helen, Gold Coast, QLD, February 2008
"I am happy to advise that my chocolate arrived yesterday safe and in one piece. I would like to thank you and your team for your efficiency and look forward to doing further business with you. By the way, the chocolate is fabulous!!"
Andrew, Galston, NSW, October 2007
"Our mom received the chocolates yesterday and she was overjoyed. Thank you very much for making her birthday as special as your chocolates! We also truly appreciate your delivery service - prompt, on-time and reliable."
Justin & Joyce, Tokyo, September 2007
"The chocolates are here.....I am totally impressed.
Well done and thank you so much!"
Louise, Definitely Chocolate Corporate Customer, NT, August 2007
"I just wanted to say thank you so much for the wonderful service. The delivery service was amazing and the chocolates arrived in perfect condition. Now, about the chocolates... they were the most divine chocolates I have ever tasted, and I am so glad I ordered from you. It's hard to order chocolate online as you can't really tell what you're getting, and sometimes they charge you outrageous prices for chocolate that isn't even that nice. I must say that your chocolates were well worth it and we absolutely loved them!! I will definately be ordering from you again.
Please never take those heart shaped, strawberry/caramel/white peach Valentines ones off the menu as they were the best I have tasted in my life.
Thank you again."
Catherine, QLD, July 2007
"Just a quick note to say thanks - for everything. Your website is fantastic, your chocolates are to die for and your service exceptional. My order was delivered to my door in perfect condition, and on time which is unusual as people seem to have trouble getting things to Tasmania - at all, let alone on time!"
S.P, TAS, July 2007
"....I simply loved your detailed packaging which I admired for all two hours thinking its too beautifully rapped to destroy & eat...didn't last long!!! It was the most beautiful chocolate I have yet tasted, I shared it with my sister & her reaction was the same."
S.M, WA, June 2007
"My boyfriend ordered me some of your chocolates via the internet from England for Easter and I absolutely love them! They are all so beautiful and delicious! I was the envy of the office... that is of cours |
| Awards |
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Here at Definitely Chocolate we are very proud to have been awarded with the following:
Australian Bridal Directory Customer Service Award - Runner Up 2005.
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| In The Press |
"If your sweetheart is a devoted follower of the cocoa bean, spoil them with this Chocolate Tasting Experience ($99), delivered around Australia by Definitely Chocolate. Sample your way through the 6 single-origin bars, then 20 incredible filled... |
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